Call Center Leaderboard - Coating

0 Set Appts Goal

0
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Set Appts Goal

0 Set Appts Goal for Trailing 7 Days

0 Appts Set Today

403 Appts Set MTD

714 Appts Set over Trailing 7 Days

Pacing
0
Pacing
3123
Same Day
0
Same Day
38
Same Day
66
Next Day
0
Next Day
67
Next Day
132
7+ Days
0
7+ Days
62
7+ Days
107

As of now we are 0 set appts ahead where we should be at this point in the day.

As of now we are 403 set appts ahead where we should be at this point in the month.

We've reached our goal!

We've reached our goal!

We missed 57 (9%) inbound calls this month.

We missed 139 (9%) inbound calls over trailing 7 days.

Next update in 120 seconds.

Estimated Paycheck:

$520.00

*As of: September 22nd 2023 11:47:22 AM

Leaderboard

Paige Edler
Appt Set: 40 Same Day: 6 Next Day: 7 7+ Days: 3 Total Calls: 370 Calls In: 20 Calls Out: 350
Briana Bremmer
Appt Set: 85 Same Day: 15 Next Day: 16 7+ Days: 6 Total Calls: 277 Calls In: 79 Calls Out: 198
Brooke Williamson
Appt Set: 37 Next Day: 7 7+ Days: 13 Total Calls: 231 Calls In: 19 Calls Out: 212
Connie Losco
Appt Set: 34 Same Day: 1 Next Day: 3 7+ Days: 2 Total Calls: 144 Calls In: 47 Calls Out: 97
Jenna Damask
Appt Set: 69 Same Day: 6 Next Day: 19 7+ Days: 10 Total Calls: 309 Calls In: 44 Calls Out: 265
Michelle Petrig
Appt Set: 1 Same Day: 1
Jordan Minnaert
Appt Set: 14 Same Day: 1 7+ Days: 5 Total Calls: 67 Calls In: 7 Calls Out: 60
Jessica Alexander
Appt Set: 31 Same Day: 5 Next Day: 2 7+ Days: 8 Total Calls: 200 Calls In: 26 Calls Out: 174
Joy Bickert
Appt Set: 1 Next Day: 1 Total Calls: 30 Calls In: 9 Calls Out: 21
Melissa Cassel
Appt Set: 17 Same Day: 1 Next Day: 5 Total Calls: 56 Calls In: 45 Calls Out: 11
Rylee Ware
Appt Set: 34 Next Day: 1 7+ Days: 8 Total Calls: 181 Calls In: 17 Calls Out: 164
Tessa Robbins
Appt Set: 18 Same Day: 2 Next Day: 5 7+ Days: 1 Total Calls: 90 Calls In: 7 Calls Out: 83
Stephanie Blythe
Appt Set: 20 Next Day: 1 7+ Days: 6 Total Calls: 155 Calls In: 17 Calls Out: 138
Maria Escabi
Appt Set: 1 Total Calls: 1 Calls In: 1
Paige Edler
Appt Set: 69 Same Day: 8 Next Day: 13 7+ Days: 10 Total Calls: 716 Calls In: 51 Calls Out: 665
Briana Bremmer
Appt Set: 92 Same Day: 15 Next Day: 19 7+ Days: 7 Total Calls: 363 Calls In: 98 Calls Out: 265
Brooke Williamson
Appt Set: 76 Next Day: 15 7+ Days: 24 Total Calls: 634 Calls In: 44 Calls Out: 590
Connie Losco
Appt Set: 65 Same Day: 7 Next Day: 5 7+ Days: 6 Total Calls: 388 Calls In: 162 Calls Out: 226
Jenna Damask
Appt Set: 143 Same Day: 19 Next Day: 38 7+ Days: 13 Total Calls: 868 Calls In: 112 Calls Out: 756
Michelle Petrig
Appt Set: 1 Same Day: 1
Jordan Minnaert
Appt Set: 21 Same Day: 2 7+ Days: 7 Total Calls: 253 Calls In: 19 Calls Out: 234
Jessica Alexander
Appt Set: 72 Same Day: 8 Next Day: 9 7+ Days: 16 Total Calls: 526 Calls In: 74 Calls Out: 452
Joy Bickert
Appt Set: 3 Same Day: 1 Next Day: 2 Total Calls: 61 Calls In: 23 Calls Out: 38
Melissa Cassel
Appt Set: 33 Same Day: 1 Next Day: 7 7+ Days: 1 Total Calls: 121 Calls In: 73 Calls Out: 48
Rylee Ware
Appt Set: 34 Next Day: 1 7+ Days: 8 Total Calls: 181 Calls In: 17 Calls Out: 164
Tessa Robbins
Appt Set: 34 Same Day: 4 Next Day: 13 7+ Days: 2 Total Calls: 366 Calls In: 28 Calls Out: 338
Stephanie Blythe
Appt Set: 62 Next Day: 9 7+ Days: 13 Total Calls: 746 Calls In: 57 Calls Out: 689
Maria Escabi
Appt Set: 5 Next Day: 1 Total Calls: 18 Calls In: 16 Calls Out: 2
Luke Elsner
Appt Set: 1

Select a date

MM slash DD slash YYYY

Reports > Total Sales (Contracts) > Break out by Lead Setter > Download excel
Accepted file types: xlsx, Max. file size: 256 MB.
Reports > Total Sales (Contracts) > Break out by Lead Setter > Download excel
Accepted file types: xlsx, Max. file size: 256 MB.

Apollo

Buffalo

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
54
Same Day
0
Same Day
1
Same Day
2
Next Day
0
Next Day
1
Next Day
3
7+ Days
0
7+ Days
0
7+ Days
1

0 Appts Set Today

7 Appts Set MTD

16 Appts Set Trailing 7 Days

Non-Issued Completed

Rochester

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
31
Same Day
0
Same Day
0
Same Day
0
Next Day
0
Next Day
3
Next Day
4
7+ Days
0
7+ Days
0
7+ Days
0

0 Appts Set Today

4 Appts Set MTD

5 Appts Set Trailing 7 Days

Non-Issued Completed

Pittsburgh

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
31
Same Day
0
Same Day
0
Same Day
0
Next Day
0
Next Day
1
Next Day
2
7+ Days
0
7+ Days
0
7+ Days
0

0 Appts Set Today

4 Appts Set MTD

6 Appts Set Trailing 7 Days

Non-Issued Completed

Flagler

Flagler

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
85
Same Day
0
Same Day
0
Same Day
0
Next Day
0
Next Day
2
Next Day
3
7+ Days
0
7+ Days
0
7+ Days
0

0 Appts Set Today

11 Appts Set MTD

28 Appts Set Trailing 7 Days

Non-Issued Completed

Next Level

Plainville

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
101
Same Day
0
Same Day
2
Same Day
2
Next Day
0
Next Day
2
Next Day
3
7+ Days
0
7+ Days
0
7+ Days
0

0 Appts Set Today

13 Appts Set MTD

20 Appts Set Trailing 7 Days

Non-Issued Completed

Tolland

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
116
Same Day
0
Same Day
1
Same Day
1
Next Day
0
Next Day
1
Next Day
2
7+ Days
0
7+ Days
1
7+ Days
1

0 Appts Set Today

15 Appts Set MTD

17 Appts Set Trailing 7 Days

Non-Issued Completed

Ninja

Atlanta

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
109
Same Day
0
Same Day
3
Same Day
4
Next Day
0
Next Day
1
Next Day
1
7+ Days
0
7+ Days
3
7+ Days
5

0 Appts Set Today

14 Appts Set MTD

19 Appts Set Trailing 7 Days

Non-Issued Completed

Birmingham

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
78
Same Day
0
Same Day
0
Same Day
0
Next Day
0
Next Day
0
Next Day
1
7+ Days
0
7+ Days
6
7+ Days
16

0 Appts Set Today

10 Appts Set MTD

23 Appts Set Trailing 7 Days

Non-Issued Completed

Destin

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
116
Same Day
0
Same Day
1
Same Day
3
Next Day
0
Next Day
5
Next Day
8
7+ Days
0
7+ Days
0
7+ Days
1

0 Appts Set Today

15 Appts Set MTD

26 Appts Set Trailing 7 Days

Non-Issued Completed

Mobile

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
147
Same Day
0
Same Day
0
Same Day
0
Next Day
0
Next Day
0
Next Day
1
7+ Days
0
7+ Days
12
7+ Days
16

0 Appts Set Today

19 Appts Set MTD

27 Appts Set Trailing 7 Days

Non-Issued Completed

New Orleans

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
186
Same Day
0
Same Day
2
Same Day
5
Next Day
0
Next Day
5
Next Day
12
7+ Days
0
7+ Days
4
7+ Days
5

0 Appts Set Today

24 Appts Set MTD

47 Appts Set Trailing 7 Days

Non-Issued Completed

Lafayette

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
47
Same Day
0
Same Day
2
Same Day
2
Next Day
0
Next Day
1
Next Day
2
7+ Days
0
7+ Days
0
7+ Days
1

0 Appts Set Today

6 Appts Set MTD

19 Appts Set Trailing 7 Days

Non-Issued Completed

PolyPro

Fort Wayne

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
78
Same Day
0
Same Day
0
Same Day
1
Next Day
0
Next Day
3
Next Day
4
7+ Days
0
7+ Days
0
7+ Days
1

0 Appts Set Today

10 Appts Set MTD

17 Appts Set Trailing 7 Days

Non-Issued Completed

Indianapolis

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
225
Same Day
0
Same Day
1
Same Day
2
Next Day
0
Next Day
1
Next Day
2
7+ Days
0
7+ Days
10
7+ Days
20

0 Appts Set Today

29 Appts Set MTD

55 Appts Set Trailing 7 Days

Non-Issued Completed

Toledo

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
109
Same Day
0
Same Day
0
Same Day
0
Next Day
0
Next Day
3
Next Day
8
7+ Days
0
7+ Days
2
7+ Days
2

0 Appts Set Today

14 Appts Set MTD

28 Appts Set Trailing 7 Days

Non-Issued Completed

ICON

Evansville

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
78
Same Day
0
Same Day
1
Same Day
1
Next Day
0
Next Day
1
Next Day
4
7+ Days
0
7+ Days
0
7+ Days
1

0 Appts Set Today

10 Appts Set MTD

21 Appts Set Trailing 7 Days

Non-Issued Completed

Louisville

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
8
Same Day
0
Same Day
1
Same Day
2
Next Day
0
Next Day
0
Next Day
2
7+ Days
0
7+ Days
0
7+ Days
0

0 Appts Set Today

1 Appts Set MTD

7 Appts Set Trailing 7 Days

Non-Issued Completed

Legacy

Appleton

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
132
Same Day
0
Same Day
3
Same Day
5
Next Day
0
Next Day
5
Next Day
8
7+ Days
0
7+ Days
1
7+ Days
1

0 Appts Set Today

17 Appts Set MTD

30 Appts Set Trailing 7 Days

Non-Issued Completed

Wausau

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
8
Same Day
0
Same Day
0
Same Day
0
Next Day
0
Next Day
1
Next Day
2
7+ Days
0
7+ Days
0
7+ Days
0

0 Appts Set Today

1 Appts Set MTD

6 Appts Set Trailing 7 Days

Non-Issued Completed

TSR

Bloomington

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
163
Same Day
0
Same Day
4
Same Day
6
Next Day
0
Next Day
2
Next Day
3
7+ Days
0
7+ Days
2
7+ Days
2

0 Appts Set Today

21 Appts Set MTD

37 Appts Set Trailing 7 Days

Non-Issued Completed

Cedar Rapids

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
16
Same Day
0
Same Day
0
Same Day
1
Next Day
0
Next Day
1
Next Day
2
7+ Days
0
7+ Days
0
7+ Days
0

0 Appts Set Today

2 Appts Set MTD

4 Appts Set Trailing 7 Days

Non-Issued Completed

Charlotte

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
132
Same Day
0
Same Day
1
Same Day
3
Next Day
0
Next Day
0
Next Day
1
7+ Days
0
7+ Days
7
7+ Days
14

0 Appts Set Today

17 Appts Set MTD

38 Appts Set Trailing 7 Days

Non-Issued Completed

Lena

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
178
Same Day
0
Same Day
3
Same Day
6
Next Day
0
Next Day
5
Next Day
9
7+ Days
0
7+ Days
1
7+ Days
1

0 Appts Set Today

23 Appts Set MTD

32 Appts Set Trailing 7 Days

Non-Issued Completed

Madison

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
70
Same Day
0
Same Day
3
Same Day
5
Next Day
0
Next Day
2
Next Day
4
7+ Days
0
7+ Days
0
7+ Days
0

0 Appts Set Today

9 Appts Set MTD

14 Appts Set Trailing 7 Days

Non-Issued Completed

Milwaukee

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
163
Same Day
0
Same Day
2
Same Day
3
Next Day
0
Next Day
6
Next Day
13
7+ Days
0
7+ Days
1
7+ Days
2

0 Appts Set Today

21 Appts Set MTD

41 Appts Set Trailing 7 Days

Non-Issued Completed

Phoenix

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
23
Same Day
0
Same Day
0
Same Day
0
Next Day
0
Next Day
0
Next Day
0
7+ Days
0
7+ Days
0
7+ Days
0

0 Appts Set Today

3 Appts Set MTD

4 Appts Set Trailing 7 Days

Non-Issued Completed

Rock Island

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
62
Same Day
0
Same Day
0
Same Day
0
Next Day
0
Next Day
1
Next Day
1
7+ Days
0
7+ Days
1
7+ Days
1

0 Appts Set Today

8 Appts Set MTD

9 Appts Set Trailing 7 Days

Non-Issued Completed

South Bend

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
78
Same Day
0
Same Day
0
Same Day
3
Next Day
0
Next Day
5
Next Day
9
7+ Days
0
7+ Days
2
7+ Days
2

0 Appts Set Today

10 Appts Set MTD

18 Appts Set Trailing 7 Days

Non-Issued Completed

St. Louis

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
240
Same Day
0
Same Day
2
Same Day
2
Next Day
0
Next Day
1
Next Day
2
7+ Days
0
7+ Days
5
7+ Days
6

0 Appts Set Today

31 Appts Set MTD

39 Appts Set Trailing 7 Days

Non-Issued Completed

Waukegan

Goal
0
Goal
0
Goal
0
Pacing
0
Pacing
264
Same Day
0
Same Day
5
Same Day
7
Next Day
0
Next Day
8
Next Day
16
7+ Days
0
7+ Days
4
7+ Days
8

0 Appts Set Today

34 Appts Set MTD

61 Appts Set Trailing 7 Days

Non-Issued Completed

Same Day Sets List


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Client Name Call Center Rep Brand/Location

Next Day Sets List


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Client Name Call Center Rep Brand/Location

Seven Plus Day Sets List


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Client Name Call Center Rep Brand/Location
    Blue
    Presently at or exceeding goal
    Green
    At or exceeding pace goal
    Yellow
    At or exceeding 85% of pace goal
    Red
    Lower than 85% pace goal
    Gray
    Not enough information yet